Dispatch of items is on a daily basis if checkout is completed before 7AM(excluding weekends). Orders placed after 7AM will be dispatched the next working day. If an item is no longer required, we will accept returns 30 days from the date of purchase as long as the item is returned in its original condition, unopened, unused, undamaged and in its original packaging. Any costs/postage charges incurred for returning items are the responsibility of the buyer. Original postage costs are non refundable. Please contact us in the first instance if you have an item that you would like to return. Refunds are made by the same transaction method as you made the payment, ie, if you paid by Paypal then your refund will be made by Paypal. Paypal charges are not refundable. Please note an item sent with free postage that is later returned will incur a handling charge (equivalent to the outward postage costs). We try to list our products as clearly and as accurately as possible but if you are unsure or need clarification about any of our products, please feel free to contact us prior to buying. In the unlikely event that an item is faulty, listed incorrectly or the description is misleading, we will refund you for the product and the original postage costs plus the cost of returning the item to us.